• Demonstrates how organisational change can be achieved through clear description of implementation plans
• Organised clearly in three sections: setting the context; providing the framework for change; the tools for change
• Case studies and examples throughout the book

Introduction (Anne Johnson)

Section One: Setting the Context for Reorienting Health Services to become more Health Promoting (Anne Johnson)

1.        The Argument for Reorienting Health Services

2.        A Settings Approach to Health Services

3.        Reorientation of Health Services to become more Health Promoting

Section Two: Frameworks for Organisational Change (Kevin Paton)

4.        The Challenge of Changing Health Services: Transformational and Transactional Change

5.        A Model for Effective Change Management: The Paton – Johnson Model of Change Management for Health Promoting Health Services

6.        Organisation Development as an Approach to Change

7.        Resistance and Commitment to Organisation Change

8.        Leading and Managing Change

Section Three: Thinking Tools for the Change Agent (Kevin Paton and Anne Johnson)

Tool 1 – Your Organisational Prototype (Harvey Skinner)

Tool 2 – Health Promoting Health Services – Organisational and Activities/practice Assessment Tool (Anne Johnson)

Tool 3 – Micro-Political mapping (Tools 3-8 by Kevin Paton)

Tool 4 – Decision Analysis

Tool 5 – Project Planning

Tool 6 – Change Project Scoping Tool

Tool 7 – Stakeholder Conflict Analysis

Tool 8 – Commitment Charting Bibliography Index

Anne Johnson – Deputy Head of Department (Academic), Department of Public Health, Flinders University

Kevin Paton – Principal Lecturer in Organisation Development, Sunderland Business School, University of Sunderland, UK