Returns Policy

Oxford University Press ANZ will accept the return of goods purchased on a cash sale basis within fourteen days of purchase. The goods must be in new condition, and any plastic wrapping must be intact. Such items as online access codes, CD-ROMs, audio cassettes and videos cannot be returned.

Oxford University Press must be notified of damaged or faulty goods within fourteen days of purchase.

Email your details, including your invoice number and the reason for your return, for a full refund or replacement.