Further Reading: Communication for Business
Improve your understanding of key concepts covered in Communication for Business by exploring these further reading suggestions.
Chapter 1 – Introduction: Foundations of Communication
Dwyer, J (2005), Communication in Business: Strategies and Skills, 3rd edn, Pearson Education Australia: Frenchs Forest.
Fiske, J. (1990), Introduction to Communication Studies, 2nd edn, Routledge: London.
Fromkin, V., Rodman, R., Collins, P. & Blair, D. (1996), An Introduction to Language, 3rd edn, Harcourt Brace: Orlando.
Hartley, J. (2002), Communication, Cultural and Media Studies: The Key Concepts, 3rd edn, Routledge: Abingdon.
Lucas, F.L. (1955), Style, Cassell: London
Meyer, C. (2010), Communicating for Results, 2nd edn, Oxford University Press: Ontario.
Russell, B. (2000), History of Western Philosophy, Routledge: London.
Chapter 2 – Fundamentals of Written Communication
Lucas, F.L. (1955), Style, Cassell: London. McKenna, B., Thomas, G. & Waddell, N. (2004), Australian Guide to Corporate Communication: A Practical Handbook on Effective Writing and Speaking, Social Science Press: Tuggerah.
Meyer, C. (2010), Communicating for Results, 2nd edn, Oxford University Press: Ontario.
Orwell, G. (1946), ‘Why I Write’, Gangrel, Summer edn, London.
Strunk, W. & White, E.B. (2000), The Elements of Style, 4th edn, Allyn & Bacon: Massachusetts.
Truss, L. (2003), Eats, Shoots and Leaves, Profile Books: London.
Watson, D. (2003), Death Sentence, Random House: Milsons Point.
Chapter 3 – Interpersonal Communication
Adler, R.B. & Elmhorst, J.M. (2010), Communicating at Work: Principles and Practices for Business and the Professions, 10th edn, McGraw Hill: New York.
Adler, R.B., Rosenfeld, L.B. & Proctor, R.F. (2010), Interplay: the Process of Interpersonal Communication, 11th edn, Oxford University Press: New York.
Dwyer, J. (2009), Communication in Business: Strategies and Skills, 4th edn, Pearson Education Australia: Frenchs Forest.
Trenholm, S. & Jensen, A. (2008), Interpersonal Communication, 6th edn, Oxford University Press: New York and Oxford.
Chapter 4 – Nonverbal Communication
Bolton, R. (1987), People skills, Simon & Schuster: Brookvale.
Crossman, J., Bordia, S. & Mills, C. (2010), Business Communication for the Global Age, McGraw-Hill: North Ryde.
Hargie, O. (2006), The Handbook of Communication Skills, 3rd edn, Routledge: London.
Hargie, O., Dickson, D. & Tourish, D. (2004), Communication Skills for Effective Management, Palgrave MacMillan: Hampshire.
Matsumoto, D., Frank, M.G. & Hwang, H.S. (2013), Nonverbal Communication: Science and Applications, Sage: Los Angeles.
Chapter 5 – Communicating Across Cultures and in Groups
Chhokar, J.S., Brodbeck, F.C. & House, R.J. (2007), Culture and Leadership across the World: The Globe Book of In-Depth Studies of 25 Societies, Lawrence Erlbaum Associates: Mahwah, accessed at http://hollis.harvard.edu/?itemid=%7Clibrary/m/aleph%7C011289995.
Harris, T.E. & Sherblom, J.C. (2008), Small Group and Team Communication, Pearson Allyn & Bacon: Boston.
Jandt, F.E. (2007), An Introduction to Intercultural Communication: Identities in a Global Community, Sage Publications: Thousand Oaks, accessed at http://discovery.lib.harvard.edu/?itemid=%7Clibrary/m/aleph%7C005654741.
Myers, S.A. & Anderson, C.M. (2008), The Fundamentals of Small Group Communication. Sage Publications: Thousand Oaks.
Samovar, L.A., Porter, R.E. & McDaniel, E.R. (eds) (2009), Intercultural Communication: A Reader, Wadsworth Cengage Learning: Boston.
Wheelan, S.A. (2005), The Handbook of Group Research and Practice, Sage Publications: Thousand Oaks.
Chapter 6 – The Ethics of Business Communication
Boghossian, P. (2011), ‘The maze of moral relativism’, New York Times, 24 July, accessed at http://opinionator.blogs.nytimes.com/2011/07/24/the-maze-of-moral-relativism/.
Bok, S. (1999), Lying: Moral Choice in Public and Private Life, Vintage Books: New York.
Cohen, S. (2004), The Nature of Moral Reasoning, Oxford University Press: Melbourne.
Grace, D. & Cohen, S. (2009), Business Ethics, Oxford University Press: Melbourne.
O’Neill, O. (2002), A Question of Trust: The BBC Reith Lectures 2002, Cambridge University Press: Cambridge.
Wiggins, D. (2006), Ethics: Twelve Lectures on the Philosophy of Morality, Penguin: Harmondsworth.
Williams, B. (1993), Morality: An Introduction to Ethics, Cambridge University Press: Cambridge.
Chapter 7 – Persuasion, Argumentation and Reasoning: Critical Thinking
Booth, W. & Gregory, M. (1987), The Harper & Row Rhetoric: Writing as Thinking, Thinking as Writing, Harper & Row: New York.
Chaffee, J. (2009), Thinking Critically, 10th edn, Wadsworth: Boston.
Meyer, C. (2010), Communicating for Results: A Canadian Students’ Guide, Oxford University Press: Ontario.
Nickerson, J. & Olsen, T. (2010), Critical Thinking @ Olin: A Guide to Understanding, Learning and Practicing Critical Thinking, Washington University, St Louis.
Petelin, R. & Durham, M. (1992), The Professional Writing Guide: Writing Well and Knowing Why, Longman Cheshire: Melbourne.
Chapter 8 – Organisational Communication: Internal
Greener, T. (2000), Internal Communication: A Practical Guide to Effective Employee Communication, Blackhall Publishing: Dublin.
Holtz, S. (2004), Corporate Conversations: A Guide to Crafting Effective and Appropriate Internal Communications, AMACOM: New York.
Norman, D.A. (1998), The Design of Everyday Things, MIT: London.
Society for Ambulatory Care Professionals (1995), Writing Effective Internal Communications, SACP: Chicago.
Smith, L. & Mounter, P. (2008), Effective Internal Communication, Kogan Page: London.
Urban Libraries Council (1996), Enhancing Internal Communication: Building Effective Relationships. Facilitation Guide, Urban Libraries Council.
Wright, M. (2009), Gower Handbook of Internal Communication, Gower: Farnham, accessed at http://public.eblib.com/EBLPublic/PublicView.do?ptiID=446469.
Chapter 9 – Organisational Communication: External
Cutlip, S.M., Center, A.H. & Broom, G.M. (2006), Effective Public Relations (9th edn), Pearson Education: New Jersey.
Dayton, L. (2006), ‘Media management spins out of control’, The Australian, 3 May.
Holtz, S. (2005), ‘The press release meme’, webpronews.com, accessed at http://archive.webpronews.com//news/ebusinessnews/wpn-45-20050728ThePressReleaseMeme.html.
Macnamara, J. (2001), The Impact of PR on the Media, Mass Communication Group.
Tymson, C., Lazar, P. & Lazar, R. (2002), Australian and New Zealand Public Relations Manual 21st Century Edition, Tymson Communications: Chatswood.
Chapter 10 – Electronic Communication
Cavendish, M. (2010), The Copywriting Sourcebook: How to Write Better Copy, Faster—For Everything from Ads to Websites, Penguin: London.
Harkiolakis, N., Abadir, S. & Halkias, D. (2012), E-negotiation: Networking and cross-cultural business transactions, Gower: Burlington.
Jin, D. & Lin, S. (2012), Advances in Electronic Commerce, Web Application and Communication: Volume 1, Springer Berlin Heidelberg: Berlin, Heidelberg.
Meyrowitz, J. (2010), No Sense of Place: The Impact of Electronic Media on Social Behavior, Oxford University Press: New York.
Orlik, P.B. (2009), Electronic Media Criticism: Applied Perspectives, Routledge: New York.
Singh, B. (2010), Electronic Media, RVS Books: New Delhi.
Chapter 11 – Fundamentals of Oral Communication
Guffey, M.E. & Loewy, D. (2013), Essentials of Business Communication, 9th edn, Cengage Learning: Mason.
Meyer, C. (2010), Communicating for Results, 2nd edn, Oxford University Press: Ontario.
Thill, J.V. & Bovee, C.L. (2013), Excellence in Business Communication, 10th edn, Pearson Education: New Jersey.
Thompson, R. (2005). ‘Good spoken English’, in Writing for Broadcast Journalists, Routledge: Abingdon.