Web links: Communication for Business
Improve your understanding of key concepts covered in Communication for Business by exploring these links to useful websites.
Chapter 1 – Introduction: Foundations of Communication
George Orwell, ‘Politics and the English Language’ (1946): www.mtholyoke.edu/acad/intrel/orwell46.htm
Journal of Business Communication: http://job.sagepub.com
Journal of Communication: http://onlinelibrary.wiley.com/journal/10.1111/%28ISSN%291460-2466
The knowledge-based economy: www.oecd.org/science/sci-tech/1913021.pdf
Weaselwords: www.weaselwords.com.au/index3.htm
Chapter 2 – Fundamentals of Written Communication
Lynne Truss: www.lynnetruss.com
Oxford Dictionaries: http://oxforddictionaries.com
The Elements of Style: http://academic.csuohio.edu/simond/courses/elos3.pdf
‘Why I Write’ (George Orwell): http://orwell.ru/library/essays/wiw/english/e_wiw
Chapter 3 – Interpersonal Communication
Interpersonal communication—basic principles of interpersonal communication: http://business.uni.edu/buscomm/Interpersonal/InterpersonalCommunication.htm
Life-long learning—interpersonal skills: http://sydney.edu.au/science/uniserve_science/projects/skills/jantrial/interpersonal/interpersonal.htm
MIT human resources—communicating with others: http://hrweb.mit.edu/learning-development/learning-topics/comm
Skills you need—what are interpersonal skills?: www.skillsyouneed.co.uk/interpersonal_skills.html
Chapter 4 – Nonverbal Communication
CareerOne—recruiting and hiring advice: http://advertisers.careerone.com.au/hr/hr-best-practices/recruiting-hiring-advice/screening-job-candidates/candidate-nonverbal-communication.aspx
DataFace—facial expressions, emotion expressions, nonverbal communication, physiognomy: http://face-and-emotion.com/dataface/general/homepage.jsp
Journal of Nonverbal Behaviour: www.springer.com/psychology/personality+%26+social+psychology/journal/10919
PsyBlog—Nonverbal behaviour: www.spring.org.uk/2007/05/nonverbal-behaviour.php
University of California—exploring nonverbal communication: http://nonverbal.ucsc.edu
Chapter 5 – Communicating Across Cultures and in Groups
Asia Pacific Public Relations Journal: www.deakin.edu.au/arts-ed/apprj/
International Journal of Intercultural Relations: www.journals.elsevier.com/international-journal-of-intercultural-relations/
Introduction to communication study site: http://wps.ablongman.com/ab_introcomm_studysite_2/204/52316/13392912.cw/index.html
ITAP International—Hofstede’s consequences: the impact of his work on consulting and business practices: www.itapintl.com/facultyandresources/articlelibrarymain/hofstedes-consequences-the-impact-of-his-work-on-consulting-and-business-practices.html
Journal of Intercultural Communication Research: www.tandfonline.com/toc/rjic20/current
Kwintessential—Hofstede’s intercultural dimensions: www.kwintessential.co.uk/intercultural/dimensions.html
Small Group Research Journal: http://sgr.sagepub.co
Chapter 6 – The Ethics of Business Communication Code of Ethics—Public Relations Institute of Australia: www.pria.com.au/membercentre/members-code-of-ethics Ethics updates: http://ethics.sandiego.edu Social networking and ethics—Stanford Encyclopedia of Philosophy: http://plato.stanford.edu/entries/ethics-social-networking Weaselwords: www.weaselwords.com.au/index3.htm Whistleblowers Australia: www.whistleblowers.org.au
Chapter 7 – Persuasion, Argumentation and Reasoning: Critical Thinking
Critical thinking skills: www.engin.umich.edu/~cre/probsolv/strategy/ctskills.htm
St James Ethics Centre: Responsible Business Practice Executive Summary: http://thehub.ethics.org.au/uploads/files/20110609%20FINAL%20SUMMARY%20Responsible%20Business%20Practice%20in%20Australia%20Report.pdf
Proceedings of the Aristotelian Society: http://onlinelibrary.wiley.com/journal/10.1111/%28ISSN%291467-9264
The Critical Thinking Community: www.criticalthinking.org
Chapter 8 – Organisational Communication: Internal
Five of the best internal communications tools for business— eSocialMedia: http://esocialmedia.co.uk/2011/10/19/5-of-the-best-internal-communications-tools-for-business
Forte—improving your internal communications: www.inconcertfinancialgroup.com/forte-consulting/improve-your-internal-communications.shtml
The importance of the grapevine in internal business communications—Chron: http://smallbusiness.chron.com/importance-grapevine-internal-business-communications-429.html
They practice what we preach—Visy Interviews: www.deakin.edu.au/buslaw/theypractice-wepreach/interviews/oral-written-standard.php.
Chapter 9 – Organisational Communication: External
PR Watch: www.prwatch.org
Public Relations Institute of Australia: www.pria.com.au
Public Relations Journal: www.questia.com/library/p412245/public-relations-journal
Public Relations Review: www.journals.elsevier.com/public-relations-review
Chapter 10 – Electronic Communication
HubSpot—15 business blogging mistakes: www.hubspot.com/15-business-blogging-mistakes-and-easy-fixes/
Microsoft Office—12 tips for better e-mail etiquette: http://office.microsoft.com/en-us/outlook-help/12-tips-for-better-e-mail-etiquette-HA001205410.aspx
Scoop.it! Business communication 2.0: social media and electronic communication: www.scoop.it/t/business-communication-2-0-social-media-and-electronic-communication
Seven practical pointers for electronic communication: www.smiklespeaks.com/files/articles/7%20Practical%20Pointers.pdf
Supervision of electronic communications: R U ready?: www.gtlaw.com/portalresource/MalinaBlackPCRM
Chapter 11 – Fundamentals of Oral Communication
Improving your listening skills: www.idxlearning.com/marketing/idxready/F127/
Listening and interpersonal skills: http://skills.library.leeds.ac.uk/topic_listening_interpersonal_skills.php
Rostrum Australia: www.rostrum.com.au
TED talks: www.ted.com
Test your meeting IQ: www.effectivemeetings.com/diversions/meetingiq.asp
Conclusion
How to write a job application: http://jobaccess.gov.au/Jobseekers/Getting_work/How_to_apply_for_a_job/How_to_write_a_job_application/Pages/home.aspx
Job guide—Australian Government: www.jobguide.deewr.gov.au
Resume writing Australian style—CareerOne: http://career-advice.careerone.com.au/resume-cover-letter/resume-writing/resume-writing-the-basics/article.aspx
Job search—Seek: www.seek.com.au