Responding to diversity
Countries differ in how they organise health care. In some countries diverse groups, such as migrants or ethnic groups, are expected to use the same services as everyone else. In other countries, separate or parallel services are organised that may be more responsive to different health needs, cultures and languages. This book takes an international approach in considering countries and population groups that illustrate the advantages and disadvantages of different ways of delivering health care services. Health care systems in developed countries must respond to increasingly diverse populations given greater population movements in our globalised world. We all share a common humanity yet we each have different health care needs, depending on whether we are young or old, men or women, rich or poor, disabled or able-bodied, from different ethnic and indigenous groups, or citizens or asylum-seekers. Our membership of these societal groups shapes to some extent our health needs and our use of health services. But policy-makers and professionals often seem blind to this diversity. Some groups make special claims upon the state and have different expectations regarding health care. What are the barriers to people receiving equitable health care? Should mainstream services be made more responsive to the needs of different people, or is it necessary to set up alternative health care services? The chapters in this book discuss countries and population groups that illustrate different responses to claimant groups and different ways of delivering health services.
For the first time this book brings draws together examples of how to deal with diversity from health systems across the industrialised world. It considers population groups within countries and takes a broad approach in studying inherent population diversity (age, sex), citizen issues (migrants, asylum seekers) and ethnic and indigenous groups (multiculturalism in the UK, Roma in Europe, New Zealand Maori, Australian Aborigines). It identifies barriers to accessing health care services by diverse populations and cultural groups within different countries and considers the advantages and disadvantages of different delivery models for different population groups. The book provides an unparalleled breadth of perspectives from which to draw conclusions about how to meet the needs of societies charterised by diversity.
Dr Judith Healy - Senior Fellow, Research School of Social Sciences and Visiting Fellow, National Centre for Epidemiology and Population Health, The Australian National University
Professor Martin McKee - Professor of European Public Health, London School of Hygiene and Tropical Medicine
